Questions & Answers
Is it easy to work with the charter company? I'm new to sailing and not sure what to tell them or what questions I should ask.
Working with the charter company is very simple. It's their job to guide you though the process and make sure you are well taken care of, regardless of your experience. Soo... relax, it's time to begin working with your soon-to-be new best friends. A friendly charter staff will answer any and all questions and provide you with the details you need to complete your booking and prepare to step aboard. Questions to ask your new best friends: The best guidance we can give you is.. don't hold back! Ask anything and everything you have rolling around your head. From the basic, to technical, to all out dumb... As the saying goes.. there are no dumb questions. We all know this is not exactly true. There are plenty of dumb questions. Example.. "How wet is the water down there?" "I'm not allowed salt in my diet.. should I avoid swimming in salt water?" These ARE dumb questions. With those withholding, any questions you have that put your mind to ease or help you dispel myths, or just fill in a blank you have, or allow you to look like a pro in front of your family are not dumb! Just remember: All the really dumb questions have already been asked to every charter company... they have heard it all. So let the questions fly. So.. what should you inquire about? Is there something you're supposed to be asking? Consider what specific info do YOU really need or are curious about first. Ok.. So, yes some of this is based on our personal experience. Different people need to know different things. But, the following list will cover the basics of what everyone should probably, mostly know and feel free to ask about now that you have narrowed your search to a single charter company with a specific yacht in mind. And remember: Don't limit yourself to this list... let the questions fly. How long as the yacht been in the charter program? This will help you understand the value involved for your selection even more. An older yacht should come with a lower cost. This will also help you understand a bit about how the yacht may appear. Older yachts tend to be faded here and there.. and have a more "worn in" (AKA cozy) look to them. This does not mean it is not a good deal, but knowing this ahead of time will help you set your own expectations for your arrival at the yacht. Is it an owner's version? Important to know. Owner's versions are not as space efficient for larger groups. The layout of the yacht is geared more to comfort. These yachts have fewer bedrooms and heads, but are more spacious. As an example, a charter version of a 45 ft yacht may have 4 bedrooms and 4 small heads while its owner's version counterpart may have 3 bedrooms and 3 heads. Making more room for the 'owner's suite' and head. Owner's versions are great for small parties of 3 couples or less. Any more and the charter version or a larger yacht will be needed. Don't expect full disclosure. The charter company will need to know specific things from you before you go. And they will ask. You need to do the same. Be sure you know what you need to know before you go. Most charter companies do a good job getting you ready to go and informing you, but they WILL miss a few things. They always do. Maybe they are really busy that day and have a lot to attend to, maybe you're chartering in the Caribbean, laid back no problem mon.. but not quite.. Be ready with your questions and let them know what you want to and need to know. Don't worry about dumb questions. There have been many more before you that have asked even dumber questions. Guaranteed. They do expect to be asked anything and everything. You don't have to worry about looking like a Captain of seven seas. In selection and booking the details matter. Ask about booking process as well as their cancellation policy. Do they offer price matching? Will they require a deposit in addition to the fees you pay (this is common, but not commonly known)? Do they have any special requirements for you based on your sailing resume? Does this fit with your comfort level? Some charter companies take a more hands off approach and seem to allow anyone regardless of experience to sail away with little to no help, while others are stricter and have requirements for people with limited experience, such as a check-out captain or a captain for a day or longer. A charter company in between these two extremes is usually the most ideal. You want them to be as concerned about you as they are about their yacht. Sailing by "brail" is not the way to enjoy your first experience. You know what we mean...
- Charter Review: The Moorings 5800 Ocean Suite by Captain Kev
- Charter Review: VOYAGE Charters, VOYAGE 520 Silver Lining by Capt. Kev